Customer Service Representative
In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. General Experience Requirement:
For the GS-04:
You must have one year general experience. General experience is experience that equipped the applicant with the abilities needed to successfully perform the duties of this position. Examples of general experience could include:
Clerical, office, or other customer service work such as greeting visitors and responding to phone or written inquiries; Using word processing software or other automated software to produce routine documents; Collecting funds from sales. OR an associate's degree or two years of successfully completed education above high school OR a combination of the experience AND education described above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
For the GS-04:
You must have one year general experience. General experience is experience that equipped the applicant with the abilities needed to successfully perform the duties of this position. Examples of general experience could include:
Clerical, office, or other customer service work such as greeting visitors and responding to phone or written inquiries; Using word processing software or other automated software to produce routine documents; Collecting funds from sales. OR an associate's degree or two years of successfully completed education above high school OR a combination of the experience AND education described above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$30,344 to $30,344 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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